{"id":496,"date":"2026-02-27T14:56:22","date_gmt":"2026-02-27T19:56:22","guid":{"rendered":"https:\/\/ceaspeedcar.com\/?page_id=496"},"modified":"2026-03-02T21:16:33","modified_gmt":"2026-03-03T02:16:33","slug":"quejas-y-reclamos","status":"publish","type":"page","link":"https:\/\/ceaspeedcar.com\/index.php\/quejas-y-reclamos\/","title":{"rendered":"Formulario PQR"},"content":{"rendered":"<style>.elementor-496 .elementor-element.elementor-element-171ed28 > .elementor-container > .elementor-column > .elementor-widget-wrap{align-content:flex-end;align-items:flex-end;}.elementor-496 .elementor-element.elementor-element-171ed28:not(.elementor-motion-effects-element-type-background), .elementor-496 .elementor-element.elementor-element-171ed28 > .elementor-motion-effects-container > .elementor-motion-effects-layer{background-image:url(\"https:\/\/ceaspeedcar.com\/wp-content\/uploads\/2026\/01\/WhatsApp-Image-2026-01-05-at-4.14.29-PM-3.jpeg\");background-position:bottom 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.elementor-element.elementor-element-994dbe3{--e-form-steps-indicators-spacing:20px;--e-form-steps-indicator-padding:30px;--e-form-steps-indicator-inactive-secondary-color:#ffffff;--e-form-steps-indicator-active-secondary-color:#ffffff;--e-form-steps-indicator-completed-secondary-color:#ffffff;--e-form-steps-divider-width:1px;--e-form-steps-divider-gap:10px;}:root{--page-title-display:none;}@media(max-width:1024px){.elementor-496 .elementor-element.elementor-element-171ed28:not(.elementor-motion-effects-element-type-background), .elementor-496 .elementor-element.elementor-element-171ed28 > .elementor-motion-effects-container > .elementor-motion-effects-layer{background-position:center center;}.elementor-496 .elementor-element.elementor-element-171ed28{margin-top:0px;margin-bottom:0px;padding:210px 0px 140px 0px;}.elementor-496 .elementor-element.elementor-element-a75e744 .elementor-heading-title{font-size:var( --e-global-typography-secondary-font-size );line-height:var( --e-global-typography-secondary-line-height );letter-spacing:var( --e-global-typography-secondary-letter-spacing );}}@media(max-width:767px){.elementor-496 .elementor-element.elementor-element-171ed28{margin-top:0px;margin-bottom:0px;padding:152px 10px 80px 10px;}.elementor-496 .elementor-element.elementor-element-a75e744 .elementor-heading-title{font-size:var( --e-global-typography-secondary-font-size );line-height:var( --e-global-typography-secondary-line-height );letter-spacing:var( --e-global-typography-secondary-letter-spacing );}}<\/style>\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"496\" class=\"elementor elementor-496\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-171ed28 elementor-section-content-bottom elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"171ed28\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9fed106\" data-id=\"9fed106\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a75e744 elementor-widget elementor-widget-heading\" data-id=\"a75e744\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Solicitudes de quejas y reclamos<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1ede51d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1ede51d\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0386d50\" data-id=\"0386d50\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-994dbe3 elementor-button-align-center elementor-widget elementor-widget-form\" data-id=\"994dbe3\" data-element_type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"New Form\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"496\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"994dbe3\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"Formulario PQR\" \/>\n\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"queried_id\" value=\"496\"\/>\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-50 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tNombre\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-email elementor-col-50 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tIdentificaci\u00f3n\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-tel elementor-field-group elementor-column elementor-field-group-field_47cfce2 elementor-col-50 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_47cfce2\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tTel\u00e9fono\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input size=\"1\" type=\"tel\" name=\"form_fields[field_47cfce2]\" id=\"form-field-field_47cfce2\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\" pattern=\"[0-9()#&amp;+*-=.]+\" title=\"Only numbers and phone characters (#, -, *, etc) are accepted.\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-field_2eb74cc elementor-col-50 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_2eb74cc\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tCorreo Electr\u00f3nico\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[field_2eb74cc]\" id=\"form-field-field_2eb74cc\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-field_5ba664d elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_5ba664d\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tTipo caso\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before \">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"eicon-caret-down\"><\/i>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[field_5ba664d]\" id=\"form-field-field_5ba664d\" class=\"elementor-field-textual elementor-size-sm\" required=\"required\">\n\t\t\t\t\t\t\t\t\t<option value=\"\">Felicitaci\u00f3n <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"\">Petici\u00f3n <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"\">Queja <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"\">Reclamo <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"\">Reclamo <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"\">Solicitud de informaci\u00f3n <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"\">Sugerencias <\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-acceptance elementor-field-group elementor-column elementor-field-group-field_0039852 elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_0039852\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tEstimado aprendiz por favor especifique claramente su solicitud y valide que su informaci\u00f3n de contacto se encuentre actualizada, de esto depender\u00e1 la respuesta efectiva a su caso\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-subgroup\">\n\t\t\t<span class=\"elementor-field-option\">\n\t\t\t\t<input type=\"checkbox\" name=\"form_fields[field_0039852]\" id=\"form-field-field_0039852\" class=\"elementor-field elementor-size-sm  elementor-acceptance-field\" required=\"required\">\n\t\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-field_3f751a9 elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_3f751a9\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tDescripci\u00f3n\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[field_3f751a9]\" id=\"form-field-field_3f751a9\" rows=\"4\" placeholder=\"Descripci\u00f3n del caso\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-upload elementor-field-group elementor-column elementor-field-group-field_74afffe elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_74afffe\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tEstimado aprendiz en caso de querer adjuntar alg\u00fan documento, por favor tenga en cuenta que solo se permiten archivos en formato pdf, jpg, jpeg, png, con un peso m\u00e1ximo de (20000 MB)\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input type=\"file\" name=\"form_fields[field_74afffe]\" id=\"form-field-field_74afffe\" class=\"elementor-field elementor-size-sm  elementor-upload-field\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Enviar<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Solicitudes de quejas y reclamos<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-496","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/ceaspeedcar.com\/index.php\/wp-json\/wp\/v2\/pages\/496","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ceaspeedcar.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ceaspeedcar.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ceaspeedcar.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ceaspeedcar.com\/index.php\/wp-json\/wp\/v2\/comments?post=496"}],"version-history":[{"count":12,"href":"https:\/\/ceaspeedcar.com\/index.php\/wp-json\/wp\/v2\/pages\/496\/revisions"}],"predecessor-version":[{"id":521,"href":"https:\/\/ceaspeedcar.com\/index.php\/wp-json\/wp\/v2\/pages\/496\/revisions\/521"}],"wp:attachment":[{"href":"https:\/\/ceaspeedcar.com\/index.php\/wp-json\/wp\/v2\/media?parent=496"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}